5% OFF using coupon code EWELL5 expires 20/5/2022 @11.59PM AET

FAQs

Is this store safe to shop in?

- Yes, E-Well is powered by Shopify and your payment is protected. Your bank details will not be saved by us. So it is safe to shop in our store and don't worry about the privacy issues.

 

What payment options are available?

- You can pay by your credit card, Apple Pay, Google Pay, Zip Pay and After Pay.

 

How much is the delivery?

- Our massage guns are free delivery Australia wide.

 

Where does E-Well Massage Gun ship from?  

- E-Well Massage Gun is shipped from Sydney, Australia.  

 

 How long will it take to receive my E-Well Massage Gun?  

- For orders in Australia, your E-Well Massage Gun will arrive within  

 - 1-4 business days (NSW)  

 - 2-8 business days (Other States)  

 

How do I know if my order was successful?

- You would receive an order confirmation via email once your order was successfully placed. It usually takes up to 2 hours to come through. You can also find the status of your order under your Account in the orders list.

 

Can I return or exchange my E-Well Massage Gun?  

- We are committed to providing the best products and services to our valued customers. If there’s something you’re unhappy with when you receive your E-Well Massage Gun, simply contact return@e-well.com.au and we’ll help you out. For more information, please see our refund policy.  

 

I don’t know how to use my E-Well Massage Gun. Are there any instructions? 

- Check out our YouTube channel to see demos from our lovely staff and other users. 

 

What if there’s something wrong when I use my E-Well Massage Gun? 

- We provide 1 year of warranty for all our E-Well products. Please refer our product guarantee for more details.